SHIPPING AND HANDLING

We make all of the products on our site by hand. Usually we are able to craft your piece within 8 weeks of it being ordered, however, some items require longer delivery times.

  • We ship USPS Priority Mail and Overnight (excluding Sat. delivery) to the United States.

  • For Shipping to Alaska, Puerto Rico or Hawaii and for international orders, please email.

  • We require a physical address as USPS will not deliver to P.O. boxes.

  • Our shipping costs vary based on size and weight.  

14 DAY RETURN POLICY

If you are unhappy with any item that you have purchased from us online, you may return it to us within 14 days of receipt. We only accept returns for purchases from our online store. Products purchased through our retailers must be returned to the retailer and are subject to the retailer’s individual store policy. 

Please send returns to:

codo ceramics + textiles
63 Teawaddle Hill Road
Leverett, MA 01054

For your protection when mailing please insure the package for the full purchase amount and ship with tracking or delivery confirmation. codo is not responsible for items damaged or lost in transit.

Credits are refunded upon receipt of the item via the original method of purchase. Typically, refunds are reflected on your statements within 3-5 business days. Refunded credits do not include shipping costs. You will be notified via email once the return is processed.